Heating & Cooling Repair
Furnace · Boiler · AC · Heat Pump HVAC Repair in Northern MA & Southern NH
No heat? No cooling? Strange noises or a system that won’t keep up? Our technicians find the problem, explain it in plain language and fix it right, with upfront pricing and no pressure to replace.
- All major systems repaired
- Upfront pricing
- 40+ years in MA & NH
Mon–Fri, 8 am – 4 pm
Need a repair? Call us
(978) 772-7575- We diagnose the real problem
- Clear options before any work
- Plan members save up to 20%
Smell gas or hear a carbon monoxide alarm? Don’t troubleshoot. Leave your home right away, then call your gas utility or 911 from outside.
Quick answer
What should I check before calling for HVAC repair?
Make sure the thermostat is on the right mode (heat or cool) with fresh batteries, check that the breaker and the service switch near the furnace or air handler are on, and replace a dirty air filter. If your system still isn’t working, turn it off and call a professional. Many problems, such as failed igniters, capacitors, refrigerant leaks and blower motors, need a trained technician.
What Needs Fixing?
Repairs for Every Heating & Cooling System
We repair the systems that keep Northern Massachusetts and Southern New Hampshire homes comfortable, all makes and models.
Furnace Repair
- No heat or not enough heat
- Ignition and flame sensor problems
- Blower motor and short cycling
Boiler Repair
- Cold radiators or baseboards
- Leaks and pressure problems
- Banging or gurgling noises
AC Repair
- Running but not cooling
- Failed capacitors and contactors
- Frozen coils and water leaks
Heat Pump Repair
- Not heating or not cooling
- Defrost and outdoor fan problems
- Unusual sounds or high bills
Mini Split Repair
- Indoor unit not heating or cooling
- Water dripping from the indoor head
- Blinking error lights
Water Heater Repair
- No hot water or not enough
- Leaks around the tank
- Rumbling or rusty water
Troubleshooter
What’s Wrong With My System?
Pick your system, then the problem you’re seeing. You’ll get the common causes, safe things to check first and when to call us.
Furnace & Boiler problems
No heat at all
Common causes
- Thermostat setting or dead batteries
- Tripped breaker or service switch turned off
- Failed igniter, pilot or flame sensor
- Safety switch tripped by a clogged filter or blocked vent
Check first
- Set the thermostat to Heat, a few degrees above room temperature
- Replace thermostat batteries
- Check the breaker and the switch near the furnace or boiler
- Replace a dirty air filter (furnaces)
Call us if
the system still won’t start, it starts and shuts off again, or you have to reset it more than once.
Request a RepairSome rooms are cold
Common causes
- Closed or blocked vents and registers
- Dirty filter or blower problem (furnaces)
- Air trapped in radiators or a circulator problem (boilers)
- An undersized or failing system
Check first
- Open and clear all vents and registers
- Replace a dirty filter
- Make sure furniture isn’t blocking radiators or baseboards
Call us if
rooms stay cold after these checks, or the system runs constantly without keeping up.
Request a RepairFurnace turns on and off too often
Common causes
- Dirty filter causing overheating
- Dirty flame sensor
- Thermostat location or wiring problem
- Oversized equipment
Check first
- Replace the air filter
- Make sure the thermostat isn’t near a heat source or in direct sun
Banging, squealing or rumbling noises
Common causes
- Delayed ignition (furnaces)
- Worn blower motor or belt
- Mineral buildup or trapped air (boilers)
- Loose panels or ductwork
Check first
- Note when the noise happens (startup, while running, shutdown)
- Check for loose access panels
Call us if
you hear loud bangs at startup, grinding or squealing. Turn the system off if the noise is severe.
Request a RepairBoiler leaking or pressure too high or low
Common causes
- Failing pressure relief valve
- Expansion tank problem
- Leaking pipe, fitting or pump seal
Check first
- Note the pressure gauge reading
- Place a pan under small drips and keep the area dry
Call us if
you see any leak, or the pressure keeps climbing or dropping. Pressure and relief valve problems need a professional.
Request a RepairAC & Heat Pump problems
Running but not cooling
Common causes
- Dirty air filter or iced-over coil
- Low refrigerant from a leak
- Failed capacitor or outdoor fan motor
- Dirty outdoor condenser coil
Check first
- Set the thermostat to Cool, below room temperature
- Replace a dirty air filter
- Make sure the outdoor unit is running and clear of debris
Call us if
it still isn’t cooling. If you see ice on the lines, turn the system off and switch the fan to On to thaw it while you wait.
Request a RepairSystem won’t turn on
Common causes
- Thermostat or batteries
- Tripped breaker or outdoor disconnect
- Float switch tripped by a clogged condensate drain
- Failed contactor or capacitor
Check first
- Check thermostat mode and batteries
- Check the breaker and the outdoor disconnect
- Look for water in the condensate pan or pump
Water leaking or ice on the lines
Common causes
- Clogged condensate drain or failed pump
- Dirty filter or low airflow freezing the coil
- Low refrigerant
Check first
- Replace a dirty filter
- Turn the system off to let ice melt
- Check the condensate pump for power
Call us if
water keeps leaking or the coil freezes again. Ice usually means an airflow or refrigerant problem.
Request a RepairHigh bills or short cycling
Common causes
- Dirty coils or filter
- Refrigerant or electrical problems
- An aging or oversized system
Check first
- Replace the filter
- Clear plants and debris from around the outdoor unit
Call us if
bills keep rising or the system cycles on and off rapidly. A tune-up often helps.
Request a RepairHeat pump not heating in winter
Common causes
- Defrost cycle problem
- Outdoor unit blocked by snow or ice
- Reversing valve or refrigerant problem
Check first
- Clear snow and ice from around the outdoor unit
- Make sure the thermostat is set to Heat
Call us if
the outdoor unit stays iced over or the system blows cool air in heat mode.
Request a RepairMini Split problems
Not heating or cooling
Common causes
- Remote set to the wrong mode or batteries
- Dirty washable filters in the indoor unit
- Outdoor unit blocked, or a refrigerant or electrical problem
Check first
- Check the remote mode and batteries
- Clean the indoor unit’s washable filters
- Clear snow and debris around the outdoor unit
Water dripping from the indoor unit
Common causes
- Clogged or kinked condensate drain line
- Dirty filters or coil
- Unit not level
Check first
- Clean the filters
- Turn the unit off and wipe up water to prevent damage
Blinking lights or error code
Common causes
- A sensor, communication or refrigerant fault the system has detected
Check first
- Note the blinking pattern or code
- Turn the unit off at the breaker for a few minutes, then back on
Water Heater problems
No hot water
Common causes
- Pilot or igniter problem (gas)
- Tripped breaker or failed element (electric)
- Faulty thermostat or gas valve
Check first
- Check the breaker (electric) or the pilot light and gas valve (gas)
- Make sure the temperature dial wasn’t turned down
Call us if
you still have no hot water. Never try to relight a pilot if you smell gas.
Request a RepairNot enough hot water
Common causes
- Sediment buildup in the tank
- A failed element or dip tube
- A tank too small for your household
Check first
- Check the temperature setting
- Spread out showers, laundry and dishwasher use
Leaking tank
Common causes
- Corroded tank
- Leaking relief valve, drain valve or connections
Check first
- Turn off power or gas and the cold water supply to the heater if the leak is from the tank
Call us if
you see any leak. A leaking tank usually means it’s time to replace the water heater.
Request a RepairRumbling, popping or rusty water
Common causes
- Hardened sediment at the bottom of the tank
- Corrosion inside the tank
Check first
- Note whether the rust is only in hot water
Call us if
noises get louder or hot water looks rusty. An older tank may be near the end of its life.
Request a RepairRepair or Replace?
Is Your Repair Worth It?
A common rule of thumb in the HVAC industry is the $5,000 rule: multiply your system’s age by the repair cost. If the result is more than $5,000, replacing the system is usually the better value. Under $5,000, repairing usually makes sense.
It’s a starting point, not a final answer. Efficiency, safety, how often the system breaks down and how long you plan to stay in your home matter too. We’ll always give you an honest recommendation, and we won’t sell you anything you don’t need.
- Replacing? Our Wright Price Guarantee beats qualifying quotes by 10%
- Heat pumps may qualify for rebates
Repair or replace calculator
Under $5,000: repairing usually makes sense.
Save up to 20% on every repair.
Maintenance plan members get 10–20% off repairs, and Standard and Premium members also get priority service and no diagnostic fee.
Dependable, Reliable
Your Trusted Partner for Reliable HVAC Repair
Whether you need repairs or routine maintenance, our certified technicians are ready to assist you. Choose us for our expert technicians, fast response times, reliable repairs and commitment to customer satisfaction.
For over 40 years, Wrightway Heating & Cooling has been dedicated to perfecting HVAC systems repairs and new system installations. We believe in fairness, honesty, and top-quality service at affordable prices. Discover the Wrightway difference today, where comfort meets affordability. Rest assured, we won’t sell you anything you don’t need.
Our services include routine maintenance to keep your system in top shape, professional installation of energy-efficient systems, and solutions to improve indoor air quality. Don’t let HVAC problems disrupt your comfort. Contact Wrightway HVAC today for prompt and reliable service.
How It Works
Done Right, Choose Wrightway
- 1
Tell us what’s wrong
Call or send a repair request. We’ll ask a few questions about your system and the problem.
- 2
Accurate diagnosis
Our technician finds the real cause and explains it in plain language, not just the symptom.
- 3
Upfront options
You get clear repair options and pricing before any work begins. No pressure, no upselling.
- 4
Fixed & tested
We complete the repair, test the system and make sure your home is comfortable before we leave.
Testimonials
What Customers Say
Posted on Google
janet CrambTrustindex verifies that the original source of the review is Google.
I recently had the pleasure of working with Wrightway Heating and Cooling who installed both a heating and air conditioning system. The installation process was exceptional. The quality of the HVAC system has made a noticeable difference and has made a reduction in my energy bills. Wrightway Heating and Coolings customer service exceeded my expectations. I would highly recommend them to anyone in need of HVAC services. Janet CrambPosted on Google
Susan DunlopSo happy we chose Wrightway , they were professional and courteous . They installed a whole house A.C. system . choosing Wrightway was one of the best decisions we've made. in a long time. A1 companyPosted on Google
Maria LamprosVery nice, professional, helpful and a great price! We converted from an old steam radiator by oil system to gas HVAC and Wrightway did a great job. Doug, the owner, is a great guy. He worked to carefully plan out the ductwork. He is very knowledgable and careful and responsive. Thank you.
FAQ
HVAC Repair Questions
What HVAC systems does Wrightway repair?
We repair furnaces, boilers, central air conditioners, heat pumps, ductless mini splits and water heaters for homes across Northern Massachusetts and Southern New Hampshire, all makes and models.
What should I check before calling for HVAC repair?
Check that the thermostat is on the right mode with fresh batteries, the breaker and the service switch near the equipment are on, and the air filter is clean. If the system still isn’t working, turn it off and call us at (978) 772-7575.
Should I repair or replace my system?
A common rule of thumb is the $5,000 rule: multiply the system’s age by the repair cost. Over $5,000, replacement is usually the better value; under $5,000, repair usually makes sense. We’ll also consider efficiency, safety and how often it breaks down, and give you an honest recommendation.
Do you give pricing before starting a repair?
Yes. After we diagnose the problem, we explain what’s wrong and give you clear options and pricing before any work begins, with no pressure and no unnecessary upsells.
Do maintenance plan members save on repairs?
Yes. Maintenance plan members save 10% (Basic), 15% (Standard) or 20% (Premium) on all services and repairs. Standard and Premium members also get priority scheduling and no diagnostic fee on repair calls.
What should I do if I smell gas or my carbon monoxide alarm goes off?
Leave your home immediately without using light switches or appliances, then call your gas utility or 911 from outside. Don’t go back inside until it’s declared safe.
What are your hours for repair calls?
Our office is open Monday through Friday, 8:00 am to 4:00 pm. Call (978) 772-7575, or send a repair request through our website any time and we’ll get back to you during business hours.
Contact Us Now
Tell us what’s going on and we’ll get back to you during business hours. For the fastest help, give us a call.
- All makes and models repaired
- Clear options and pricing before work begins
- Maintenance plan members save 10–20%
Request a Repair
Describe the problem and we’ll contact you to schedule a visit.